Swastik Consultants ("we", "our", or "us"), located at 1460, HBC, Sector-14, Near Gandhi Chowk, Sonipat – 131001, Haryana, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swastikconsultants.org or engage our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or consultation form on our website
- Call or email us directly
- Engage our services as a client
- Subscribe to updates or newsletters
This information may include your name, business name, email address, phone number, business address, GST number, Udyam registration details, and financial information relevant to subsidy applications.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and pages visited. This is collected through standard web server logs and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide MSME subsidy consulting and advisory services
- To prepare and file government scheme applications on your behalf
- To communicate with you about your application status and updates
- To respond to your inquiries and consultation requests
- To send you relevant information about government schemes and subsidies
- To improve our website and services
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With government departments and portals as required for subsidy applications (e.g., Udyam portal, state government departments)
- With certification bodies for ISO or ZED certification processes
- With our authorized team members who need access to provide services
- When required by law, court order, or government authority
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All physical documents containing sensitive business information are stored securely. Digital data is protected through access controls and secure systems.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client data related to subsidy applications is retained for a minimum of 7 years as required by government regulations. You may request deletion of your personal data subject to applicable legal requirements.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites including government portals (such as udyamregistration.gov.in, zed.msme.gov.in). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are intended for business owners and enterprises. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: ankush@swastikconsultants.org
- Phone: +91-89505-35614
- Address: 1460, HBC, Sector-14, Near Gandhi Chowk, Sonipat – 131001, Haryana, India